Troubleshooting Bluetooth Issues on MSI, ASUS, or Other Laptops with Qualcomm Atheros AR3012 Bluetooth 4.0 +HS

If you've recently upgraded to Windows 10 and are experiencing issues with your Qualcomm Atheros AR3012 Bluetooth 4.0 +HS module, you're not alone. Many users have reported problems getting their Bluetooth devices to work, even after trying compatibility mode. In this article, we'll walk you through a step-by-step process to uninstall the current stack of drivers and manually install a new one.

The Qualcomm Atheros AR3012 Bluetooth 4.0 +HS module is commonly found on MSI, ASUS, and other laptops. However, after upgrading to Windows 10, some users have reported issues getting their Bluetooth devices to work. To resolve this problem, you'll need to uninstall the current stack of drivers and manually install a new one.

Uninstalling the Current Stack of Drivers

Before proceeding, make sure you've backed up any important files or data on your laptop. You can do this by connecting an external hard drive or USB stick to your laptop.

To begin, go to the Device Manager on your laptop and expand the 'Bluetooth' section. Right-click on the Qualcomm Atheros AR3012 Bluetooth 4.0 +HS module and select 'Uninstall device.' Follow the prompts to confirm the uninstallation.

Once you've uninstalled the current stack of drivers, restart your laptop.

Manually Installing the Qualcomm Atheros AR3012 Bluetooth 4.0 +HS Driver

To manually install the Qualcomm Atheros AR3012 Bluetooth 4.0 +HS driver, you'll need to download and install the latest version from the official manufacturer's website.

Go to the Qualcomm Atheros website and select the correct operating system (Windows 10, Windows 11, Windows 8/8.1, Windows 7, or Windows Vista) and architecture (64-bit or 32-bit). Download the latest version of the driver for your laptop.

Once you've downloaded the driver, run the installer file and follow the prompts to install the driver.

Configuring the Qualcomm Atheros AR3012 Bluetooth 4.0 +HS Driver

After installing the driver, restart your laptop and go back to the Device Manager. Expand the 'Bluetooth' section and look for the Qualcomm Atheros AR3012 Bluetooth 4.0 +HS module. Right-click on it and select 'Update driver.' Follow the prompts to update the driver.

Once you've updated the driver, try connecting your Bluetooth device again. It should now work properly.

In this article, we've walked you through a step-by-step process to troubleshoot Bluetooth issues on MSI, ASUS, or other laptops with Qualcomm Atheros AR3012 Bluetooth 4.0 +HS. By uninstalling the current stack of drivers and manually installing a new one, you should be able to resolve any issues you're experiencing.

Remember to always back up your important files and data before making any changes to your laptop's drivers. If you're still experiencing issues after following these steps, it may be worth contacting your laptop manufacturer or seeking further assistance from a computer expert.

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